# Frequently Asked Questions
## General Questions
**Q: Are your image tools really free?**
A: Yes! All our tools are completely free with no hidden costs, watermarks, or registration required.
**Q: Do you store my uploaded images?**
A: No, we do not store or save any images you upload. Your privacy and data security are our top priorities.
**Q: What image formats do you support?**
A: We support all major formats including JPG, JPEG, PNG, GIF, WebP, and more across all our tools.
**Q: Is there a file size limit?**
A: Our tools can handle most image sizes, but very large files (over 50MB) may take longer to process.
## Tool-Specific Questions
**Q: Can I resize multiple images at once?**
A: Currently, our tools process one image at a time for the best quality results.
**Q: Will resizing reduce image quality?**
A: Our resizer maintains image quality while changing dimensions. You can also adjust quality settings if needed.
**Q: How long does background removal take?**
A: Most background removals complete in 5-10 seconds, depending on image complexity.
**Q: Can I create animated GIFs from videos?**
A: Yes! Upload your video file and our GIF maker will convert it into an animated GIF.
## Technical Support
**Q: Which browsers work best with your tools?**
A: Our tools work on all modern browsers including Chrome, Firefox, Safari, and Edge.
**Q: Why isn't my tool working?**
A: Try refreshing the page or clearing your browser cache. If issues persist, contact us at contact@matrixy.xyz
**Q: Can I use these tools on mobile devices?**
A: Yes! All our tools are mobile-friendly and work on smartphones and tablets.
## Commercial Use
**Q: Can I use your tools for business purposes?**
A: Yes! Our tools are free for both personal and commercial use.
**Q: Do I need to credit Matrixy when using your tools?**
A: No credit required, though we appreciate it if you share our tools with others!
Have a question not answered here? [Contact us](contact-page-link) - we're happy to help!